Shipping
Terms & Conditions
Shipping
Delivery Timeframe
West Malaysia – Kindly expect 3-5 working days for delivery company to deliver your parcel.
East Malaysia – Kindly expect 5-10 working days for delivery company to deliver your parcel.
Shipping Fee
West Malaysia
Comvita offers a standard shipping fee of RM12 for any purchase below RM200.
Purchases above RM200, shipping fee will be waived.
East Malaysia
Any order with less than 6kg, standard shipping fee of RM30 will be charged.
Any order with 6kg-10kg, standard shipping fee of RM40 will be charged.
1kg and above, we will be charging at RM4 at any additional kg.
Delivery Terms & Condition
Customers are responsible for any extra taxes imposed by the government.
Please note that on occasions such as Public Holidays and large sales events, there might be a delay in the processing time. However, we will make every extra effort that we could to process your order soonest possible.
If you would like to change the shipping address, kindly contact our customer service: hello.my@comvitasea.com OR +6019-7287881
After your order is confirmed, your tracking number will be updated in your account.
To track your parcel, kindly visit this webpage (https://www.post2u.com.my) by entering the tracking number provided.
Urgent Purchases
If you need your products urgently, feel free to visit any of the stores below:
*Please be reminded that all these stores running operations independently, we would suggest you call and ask for products availability before you visit, to avoid any disappointment
1. ICE DREAMS CAFÉ
30, Jalan SS 20/10, Damansara Kim, 47400 Petaling Jaya, Selangor 03-7731 0969
2. Comvita Retail Store in Jaya Grocer Intermark
The intermark mall, 50450, Wilayah Persekutuan Kuala Lumpur
3. Comvita Retail Store in Jaya Grocer 1 Utama Shopping Centre (New Wing)
City Centre, No1, Lebuh Bandar Utama, Bandar Utama, 47800 Petaling Jaya, Selangor
4. Atlas Gourmet Market
Level B1, Shoppes at Four Seasons Place Kuala Lumpur, 145, Jalan Ampang Wilayah Persekutuan, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur 03-2856 8805
5. Alive Pharmacy Kota Kemuning
3, Jalan Anggerik Vanilla M 31/M, Kota Kemuning, 40460 Shah Alam, Selangor 03-5879 5901
6. Herbs ‘N’ Food Sdn. Bhd
No. 116, 118, Jalan SS 15/4b, Ss 15, 47500 Subang Jaya, Selangor 03-5633 9709
7. Herbs ‘N’ Food (USJ) Sdn Bhd
8, Jalan USJ 10/1, Taipan Business Centre, 47620 Subang Jaya, Selangor 03-5634 6633
Payment
We only accept the payment method below:
- Visa
- Mastercard
- Internet Bank Transfer via ipay88
- Paypal